HOW TO ORDER

Read the Terms of the Order

You may find all necessary information on this page: size charts, terms of delivery, payment method etc.

Put Item in a Basket

Choose goods that you like and put them into Basket

Fill in all Fields correctly

Pay attention please when typping Full name, Adress and contact details. Otherwise we cannot contact you.

Wait for Odrer Confirmation

After receiving Order we check availability of goods. Some of them may be in Stock or  for tailoring. We inform you via e-mail or any other social media (Viber, WhatsApp). You also receive payment data.

Make Payment

We use Western Union Transfer. Make payment and send us confirmation. MTCN is control number for receiving payment. Pay attention not to pass on this number to anyone else for money to be safe.

Wait patiently for Package

After payment receiving we accept order. Some of goods need to be delivered from warehouse, it may take some time (from 1 day to week, we inform you in advance). After collecting order we ship it and give you tracking number. You may track the package.

HOW TO PAY

As Ukraine is still not in PayPal System so we take Western Union money transfer.

Why choose Western Union?

Because it's:

safe

easy

fast

PAY ATTENTION PLEASE!

THE CURRENCY ON SITE IS UAH (UKRAINIAN HRYVNIA)

TO CONVERT INTO USD NEED TO DIVIDE BY 27

Example:

The sum in your Cart is 1000 UAH

Divide by 27

You get 37 USD

 

DELIVERY

We ship via Ukrainian National Post - UkrPoschta

Shipping price depends on weight and destination Country (from 24 USD to 28 USD per kg)

Estimated delivery time is 1-3 weeks, depends on destination Country

Order processing time is 1-7 days

After shipping we provide tracking number

You may use this tracking service

HOW TO CHOOSE SIZE?

Take your measurements

To find your correct size, use a tape measure and take these measurements. Stand with your back straight in front of a mirror, to make sure that you measure correctly and that the tape measure is kept level.

1. BUST

Measure under your armpits, around your shoulder blades, and over the fullest part of your bust. Don’t pull the tape measure too hard. For fitting a bra, you also need the measurement just under your bust.

2. WAIST

Measure around your natural waistline. This is the narrow part of your waist, about an inch above your navel. Relax and breath out before you measure.

3. HIP

The hip should be measured around its fullest part (about 8 inch. below your waist).

How to Find Foot Length

1. Tape a piece of paper down to the floor. You are going to trace an outline of your foot to measure, so avoid doing this on carpet or any other surface that will be difficult to write on.

2. Place your foot firmly on top of the piece of paper. Your leg should be bent slightly and your shin should be in front of your ankle. Try to put your foot perpendicular to any lines on your paper. You can stand, sit on a chair or crouch down.

3. Draw the outline of your foot all the way around. You can wear the socks you are planning to wear with the shoes you would like to buy, but don't wear shoes.

4. Mark the length of your foot on the paper. Use your marker to draw straight line touching each side of the outline.

5. Measure the length of your foot. Use a tape measure or ruler to measure from the top to bottom. Write this number down. This number will largely determine your shoe size.

Frequently Asked Questions

What currency is on site?

We are Ukrainian Online Store so we use our National currency UAH. To find out price in USD need to divide by 27. 1USD=27 UAH

Do I receive tracking number?

Yes, we provide tracking number. You can track parcel at any worldwide tracking number, for example 17TRACK.

How secure is my personal information?

Completely secure. Simona Polagina eCommerce is commited to protecting the security and privacy of your information. 

Can I subscribe/unsubscribe to the Simona Polagina newsletter?

You can subscribe to our newsletters here so you may see all new arrivals. We aim at more nice product photos and less annoying texts.If you would like to stop receiving newsletters from us, you may unsubscribe through the links at the bottom of any of our newsletter emails.

How can I cancel my order?

If you do not need your order anymore, please contact us via e-mail or Viber, WhatsApp (+380631361887). Unpaid order cannot be send anyway so make please conscious payment. You also can receive your payment back if your order still not processing. 

Do I receive tracking number?

Yes, we provide tracking number. You can track parcel at any worldwide tracking number, for example 17TRACK.

Cooperation

If you want to order our goods for saling in your country we can give you 5% discount for order more than 5 items. This conditions are valid only for constant cooperation, not for single retail order. 

Still have Questions? Don't be shy to ask!

ГРАФИК РАБОТЫ ИНТЕРНЕТ-МАГАЗИНА:

​пн - пт : 11:00 - 21.00 

ГРАФИК ОТПРАВОК:

​пн, вт, ср, чт, сб


ТЕЛЕФОН/VIBER/WHATSAPP: +38(063)136-18-87

E-mail: simonapolagina@gmail.com

  • Facebook - Simona Polagina
  • Twitter - Simona Polagina
  • YouTube - Simona Polagina
  • Pinterest - Simona Polagina
  • Instagram - Simona Polagina